Delete your account
You can remove your RideLog account and everything published with it, at any time.
From the app, straight away
This is the quickest way, and it needs no waiting: the account is removed the moment you confirm.
Open RideLog, go to Account, then tap Delete account.
By email, if you no longer have the app
Uninstalled RideLog, or changed phone? Write to us from the email address of your account and we will delete it for you.
Request deletion by emailWrite from the address you signed in with, so that we can tell it is really your account. If you cannot, tell us which address the account uses and we will get in touch to confirm.
What gets deleted
- Your profile: name and email address
- The trips you published, with their routes
- The photos attached to those trips
- Your access tokens, so every device is signed out
What stays on your phone
Your vehicles, trips, refuelling, servicing, expenses and documents live in your phone's storage, not on our servers: deleting the account does not touch them. To remove those, delete them in the app or uninstall it. Export them first if you want to keep a copy.
How long it takes
Deletion from the app is immediate. A request by email is handled within 30 days, and normally much sooner. We will write back to confirm once it is done.
For everything we do with your data, see the privacy policy